Terms of Service & Privacy Policy

Last updated: November 9, 2024

Terms of Service

These Terms of Service ("Agreement") govern your use of AOE Partners' services, including our outreach infrastructure systems, automation platforms, and related consulting services ("Services"). By engaging our services, you agree to these terms.

1. Services Description

AOE Partners provides precision-built outbound growth infrastructure including:

  • Inbox architecture and domain setup
  • Automation systems and workflows
  • Lead generation pipelines
  • Personalization frameworks
  • Conversion system optimization
  • Ongoing system monitoring and support

2. Client Responsibilities

Clients agree to:

  • Provide accurate information required for system setup
  • Use services in compliance with applicable laws and regulations
  • Maintain confidentiality of access credentials
  • Not use systems for spam or unsolicited communications
  • Comply with CAN-SPAM, GDPR, and other relevant regulations

3. Payment Terms

Payment is due monthly in advance. Services may be suspended for non-payment after 7 days notice. Refunds are provided on a case-by-case basis within the first 30 days of service initiation.

4. Intellectual Property

AOE Partners retains ownership of proprietary systems, methodologies, and frameworks. Clients retain ownership of their data and content processed through our systems.

5. Limitation of Liability

AOE Partners' liability is limited to the amount paid for services in the preceding 12 months. We are not liable for indirect damages, business interruption, or lost profits.

6. Termination

Either party may terminate services with 30 days written notice. Upon termination, we will provide data export assistance and ensure smooth transition.

Privacy Policy

This Privacy Policy explains how AOE Partners collects, uses, and protects information when you use our services or visit our website.

1. Information We Collect

Business Information:

  • Company name, contact details, and business information
  • Domain and email account information for system setup
  • CRM and marketing tool integration data
  • Campaign performance and analytics data

Technical Information:

  • System logs and performance metrics
  • Email deliverability and engagement data
  • Website usage analytics (via Google Analytics)

2. How We Use Information

We use collected information to:

  • Design, deploy, and optimize outreach systems
  • Monitor system performance and deliverability
  • Provide technical support and consultation
  • Improve our services and methodologies
  • Communicate important updates and system changes

3. Information Sharing

We do not sell or rent personal information. We may share information with:

  • Third-party tools necessary for system operation (email services, CRM platforms)
  • Legal authorities when required by law
  • Service providers who assist in our operations (under strict confidentiality agreements)

4. Data Security

We implement industry-standard security measures including:

  • Encrypted data transmission and storage
  • Regular security audits and updates
  • Limited access controls and authentication
  • Secure infrastructure and hosting environments

5. Data Retention

We retain client data for the duration of our service relationship plus 12 months for performance analysis and support purposes. Data can be deleted upon request after service termination.

6. Your Rights

You have the right to:

  • Access and review your personal information
  • Request corrections to inaccurate data
  • Request data deletion (subject to legal requirements)
  • Opt-out of marketing communications
  • Receive a copy of your data in portable format

7. Cookies and Tracking

Our website uses cookies for analytics and functionality. We use Google Analytics to understand website usage patterns. You can disable cookies through your browser settings.

8. International Data Transfers

Data may be processed and stored in various locations to ensure optimal system performance. We ensure adequate protection for international data transfers.

9. Contact Information

For questions about these terms or privacy practices, contact us at:

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